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Contacting Customer Care

We are always ready to provide support to you and listen to how we can ensure that your experience with Akamai is an outstanding one. Our dedicated support staff are here to assist you 24x7.

Urgent matters
Support (toll-free) telephone: 1-877-4-AKATEC
Support (local) telephone: 1-617-444-4699
Network Operations Center (toll-free) telephone: 1-877-6-AKAMAI
Network Operations Center (local) telephone: 1-617-444-3007

Non-urgent matters
E-mail: ccare@akamai.com